Privacy Policy

Last Updated: June 4, 2026

1. Introduction

Welcome to Reps & Restore ("Reps & Restore," "we," "our," or "us"), a brand operated by R & R Fitness Inc. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you use our website, mobile application, services, classes, programs, or otherwise interact with us.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

2. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Account credentials

  • Emergency contact information

  • Payment and billing information

Fitness and Service Information

Depending on the services you use, we may collect:

  • Class registrations

  • Appointment bookings

  • Attendance records

  • Membership information

  • Fitness goals and preferences

  • Customer support communications

Usage Information

We may automatically collect information regarding how you interact with our Services, including:

  • Pages viewed

  • Features used

  • Time spent using our Services

  • Referral sources

  • Website and app activity

Device Information

We may collect information about the device you use to access our Services, including:

  • Device type

  • Operating system

  • Browser type

  • IP address

  • Unique device identifiers

  • Mobile carrier information

Location Information

If you grant permission through your device settings, we may collect approximate or precise location information.

SMS and Communication Information

When you provide your phone number and consent to receive text messages, we may collect:

  • Mobile phone number

  • SMS consent records

  • Messaging preferences

  • Message delivery information

  • Communication history between you and Reps & Restore

3. How We Use Your Information

We use information we collect to:

  • Provide and improve our Services

  • Create and manage your account

  • Schedule appointments and classes

  • Process payments and transactions

  • Communicate regarding memberships, bookings, and services

  • Send customer service communications

  • Send promotional and marketing communications when permitted by law

  • Deliver SMS messages you have consented to receive

  • Analyze website and app performance

  • Detect fraud, misuse, or security incidents

  • Comply with legal obligations

  • Protect our rights, users, and business operations

4. SMS Messaging and Mobile Communications

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Reps & Restore.

These messages may include:

  • Appointment reminders

  • Scheduling updates

  • Membership notifications

  • Account-related communications

  • Customer service responses

  • Promotional and marketing messages

  • General business communications

SMS Terms and Conditions

  • Message frequency may vary.

  • Message and data rates may apply.

  • Consent to receive SMS messages is not a condition of purchase.

  • Reply STOP at any time to unsubscribe from SMS communications.

  • Reply HELP for assistance.

  • You may also contact us directly at (970) 632-4957.

We maintain records of SMS consent as required by applicable regulations.

5. How We Share Information

We may share information with:

  • Payment processors

  • Technology providers

  • Cloud hosting providers

  • Scheduling and booking platforms

  • Customer support providers

  • Professional advisors

  • Government authorities when required by law

  • Successors in the event of a merger, acquisition, or sale of assets

We do not sell personal information to third parties.

SMS Consent Protection

SMS consent and phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.

No mobile opt-in data, SMS consent information, or phone numbers collected for SMS purposes will be sold, rented, shared, transferred, or disclosed to third parties or affiliates for their marketing or promotional purposes.

We may share such information only with service providers that assist us in delivering SMS communications or as otherwise required by law.

6. Cookies, Analytics, and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

  • Improve user experience

  • Understand website usage

  • Monitor performance

  • Measure marketing effectiveness

  • Maintain website functionality

You may control cookies through your browser settings. Disabling cookies may affect certain features of our Services.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide Services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, we securely delete, anonymize, or destroy it in accordance with applicable law.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without appropriate consent, we will promptly delete such information.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information

  • Request a copy of your information

  • Withdraw consent where applicable

  • Opt out of marketing communications

Email Marketing

You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails.

SMS Marketing

You may opt out of SMS communications at any time by replying STOP to any text message.

11. State Privacy Rights

Residents of certain states, including Colorado, California, Virginia, Connecticut, Utah, and Texas, may have additional rights regarding their personal information under applicable state privacy laws.

To exercise any available privacy rights, please contact us using the information below.

12. International Users

Our Services are operated in the United States.

If you access our Services from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States and other jurisdictions where our service providers operate.

13. Do Not Track Signals

Some web browsers offer a "Do Not Track" feature. Because there is currently no universally accepted standard for responding to Do Not Track signals, our Services do not currently respond to such signals.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our Services after any changes become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Reps & Restore

Phone: (970) 632-4957

Website: https://www.repsandrestore.com

Contact Form: https://repsandrestore.com/contact-us